FAQ Regency Rambla Design Apart Hotel

Regency Rambla is located at Rambla República de México 6079, in the Carrasco neighborhood, which is the most residential area of Montevideo city, just 1 minute away from the commercial center of the area, 18 minutes from the airport and 20 minutes from downtown.

Check-in time in the room is from 2:00 p.m. onwards. Check-out time is until 11:00 a.m. the following day. These are the usual times, which may be subject to change in the case of a guest with a special dayuse stay. In this situation, it will depend on the number of hours booked.

If you have made a reservation with a rate that includes the possibility of check in and/or extended check out for free, you must request it at the time of your arrival at the hotel and it will be subject to availability. In case you require an early check in, we recommend you to communicate it prior to arrival, although it will be subject to availability, we will be able to assign the room giving priority to your request. In case your rate does not include this possibility and you wish to check in or check out outside the regular hours, you may hire it with an additional charge subject to reservation and availability.

If you must wait a few additional hours before leaving the hotel, you may continue to use the facilities by contacting the front desk, where your luggage will be kept in custody. If you wish to make extended use of the hotel's amenities you may request a dayuse service for an additional charge.

Regency Rambla Design Apart Hotel accepts credit and debit cards (Visa, Mastercard, American Express) as well as bank transfers. In case of need, you should request the account number for the transfer by e-mail to reservas@regency.com.uy.

To make the reservation you must provide a credit card as a guarantee, which will not be charged if it is a rate with a free cancellation policy up to 24 hours prior to the check-in date. This will depend on the type of rate. If it is a non-refundable rate, payment must be made at the time of booking.

When it is a non-refundable rate, no changes or cancellations can be made. In cancellation policy enabled (flexible), if you cancel less than 48 hrs prior to arrival date or no show, the Hotel will charge the amount corresponding to one (1) night of accommodation in the type of room booked.
For stays longer than 20 days, if you cancel less than 5 days prior to the arrival date or no-show, the Hotel will charge the amount corresponding to two (2) nights of accommodation in the type of room reserved.

From November 15 until Easter Week, guests with Uruguayan identity card and/or passport must pay 10% VAT.

If you have dietary restrictions due to health issues, please contact the hotel so that your specific requirements can be taken into account and your breakfast will have the appropriate options.

The crib has no additional cost and it is possible to add it. Accommodation for 1 child is free of charge up to 12 years old in all categories except Rambla. In Rambla up to 5 years old sharing furniture (double bed or 2 separate beds).

The hotel is Pet Friendly. Pets are allowed with an additional charge, but are not allowed to access the breakfast room and swimming pool and must always remain under the responsibility of their owner.

No, some rooms have a bathtub.

Most of the rooms have a bathtub, however we recommend that if you require a room with a bathtub, please indicate this at the time of booking.

Yes, the pool is outdoor and is located in the internal garden surrounded by greenery.

Regency Rambla has a parking lot with 12 parking spaces, free of charge and subject to availability.

We recommend walks along the promenade to watch the sunset and enjoy the beautiful and quiet residential neighborhood, as well as gastronomic and shopping outings, and beach days for which the hotel provides umbrellas and folding chairs free of charge and subject to availability.

The hotel has some bikes available for loan subject to availability. If more units are required, the hotel will facilitate the coordination of rentals with local suppliers.